A Study on Problems Faced by Food Delivery Executives in Panvel region
Main Article Content
Abstract
E- Commerce is Trending Nowadays, Post Covid era has opened up new business opportunities In this Era people are looking for convenience and ease, hence there is an immense hype in food industry. It’s a stage where food is been delivered at your doorstep in 30 minutes using some applications. Our hectic day and reckless life have pushed us to follow this trend. Online food delivery system is been a helpful to the society as it provides fresh food at the doorstep of the customer, giving various payment options, cash back offers. The present Indian market is captured with popular players such as Food panda, Swiggy, Zomato etc. India is witnessing the tremendous growth of restaurant industry after the advent of technological development in restaurant industry. This research is an attempt to find out problems faced by delivery executives and giving solutions to the industry to make food delivery more effective.
Downloads
Article Details
This work is licensed under a Creative Commons Attribution 4.0 International License.
References
Dr. K. Meenatchi Somasundari (2019), “Effect of stress on online food delivery executives in job performance”, International Journal of Science, Engineering and Management, Vol 4, Issue 7, July 2019
Dr. Mitali Gupta (2018), “A study on impact of Online Food Delivery app on Restaurant Business special reference to Zomato and Swiggy”, International Journal of Research and Analysis Reviews, http://ijrar.com Volume-6, Issue 1, March-2019
Purohit, Shantanu Kumar (2021), E Commerce Delivery Boys in NCT Delhi A Study on Work Related Prospects and Challenges, Department of Social Work, Jamia Millia Islamia University, New Delhi, 2021
Dr. Neha Parashar MS. Sanika Ghadiyaki (2017), A Study on Customers Attitude and Perception Towards Digital Food App Services, Amity Journal and Management, January-June, 2017
Mr. N. Balachandran (2022) “Perception and Job Stress of Delivery Employees Working In Zomato with Special Reference to Coimbatore” IJRES, ISSN (Online):2320-9364, ISSN(Print): 2320-9356, www.ijres.org Volume10 issue 6, 20 march 2022
“The challenging lives of Delivery Boys” August,2021
Tanishka Sodhi (2021), ‘We are slaves to them’: Zomato, Swiggy delivery workers speak up against unfair practices, August 2021.
Marlee Vandreumel, (2018), What are the challenges encountered by food delivery service providers?
Dr. S. Mohanavel & s. Gomathi Rohini 2018, Envolving Business Models of Online Food Delivery Industry in Indian Context, AJK Institute of Management & Shri Ramkrishna College of Arts and Science, November 2018.
Anamika Jaiswal (2018), Contribution of Online Food Delivery System on the Growth of Restaurant Industry in India, Research Scholar, Jai Narain Vyas University, Jodhpur, Rajasthan, India, pg.-160-164, October